Frequently asked questions
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 14 days to send it back to us for a full refund.
You must ship it back at your own expense, once we have received the product, we will refund the full amount of your original purchase.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
If you have miss spelled or auto filled in an incorrect address, simply reply to your order conformation email, and confirm.
Once you double check if the address given is wrong kindly notify us via email flawlessplates@graphic-designer.com. If the given address is wrong, we can change the address to the correct one within 24 hours.
No refund will be given after the 24 hours of incorrect submission.